Over a five-year period, the method of receiving pensions in the country has changed substantially. While most recipients previously used postal services, the vast majority have now switched to bank transfers.

Dynamics of payment methods

Distribution of pension payment methods

85%receive through banks
15%receive through mail
123,000people receive through mail

According to Social Fund Chairman Baktiyar Aliev, the agency has currently signed agreements with 18 banks to ensure payments. He emphasized, however, that forcing citizens to change their accustomed method of receiving money is prohibited by law.

There are no obstacles for those wishing to receive their pension on a bank card. At the same time, for citizens who cannot leave their homes, postal employees deliver the pension to their doorstep
Baktiyar Aliev, Chairman of the Social Fund

In large cities such as Bishkek and Osh, visiting post offices on payment days often remains a long-standing tradition and an opportunity for social interaction for pensioners. For those with limited mobility, the option of home delivery by postal employees remains available.

Context

Baktiyar Aliev serves as the Chairman of the Social Fund and is a member of its Board. The Social Fund was established on January 1, 2023.