The new information system developed by the Social Fund will ensure an automatic mode of pension assignment. This will relieve citizens of the need to visit district offices, write applications, and collect a package of documents upon reaching retirement age.
Digitalization of payments and data management
As Ruslan Asanbekov, Head of the Social Fund's Digital Development Department, reported, the system implementation took place in two stages. In the first stage, the payment transfer process was transitioned to an electronic format. While lists for banks were previously compiled manually on paper, data is now transmitted through the Tunduk system almost instantaneously.
In the second stage, a unified web platform was launched, uniting 53 district offices of the fund. This allowed for the centralization of database management and a radical acceleration of information synchronization between regions.
Efficiency of the new system
"Previously, before pension payment days, lists were compiled manually and sent to banks in paper form. Now, this process is carried out entirely in electronic format through the Tunduk system, and data is transmitted in a matter of seconds."
Context
The Social Fund of Kyrgyzstan is a state entity responsible for pension provision. The new system covers all district units, including offices in the Chatkal and Ak-Tala districts.
