On November 3, the Ministry of Education held events to conduct independent monitoring of the implementation of anti-corruption measures and the organization of work with citizens' appeals. The ministry reported this.

Assessment of work with appeals and anti-corruption risks

During the review, the procedure for receiving and reviewing citizens' appeals, as well as the timeliness and quality of the responses provided, were assessed. Experts also focused on the transparency of operations and internal control mechanisms.

1615total number of appeals over 9 months of 2026
505appeals through the public reception office and personal reception by the…
585appeals through the Tunduk system
288appeals by email
858appeals from the Presidential Administration
163appeals from the Jogorku Kenesh

As part of the monitoring, the identification of corruption risks was also considered, along with improving mechanisms for protecting citizens' rights and enhancing the overall transparency of the ministry's activities.

Outcomes and recommendations

Following the meeting, expert Zamir Aiyilchiev presented recommendations aimed at improving the efficiency of work with citizens' appeals and addressing the identified problems.