The city resident who contacted the call center pointed to a number of infrastructure problems in the area of the public transport stop at the intersection of Lenskaya and Fuchik streets. In particular, she noted that the stop itself

is located above sidewalk level, forcing people to climb stairs. Moreover, the stairs on both sides of the stop are covered with stones and dirt.

Accessibility and cleanliness problems

According to the complainant, this layout creates serious inconvenience for people with limited mobility, including the elderly and mothers with young children. In addition, although the benches look decent, they are so dirty that it is impossible to sit on them.

Someone should keep an eye on their condition and wash them periodically. Otherwise, what is the point of them?
The city resident's complaint

Such remarks concern the general condition of stops in the city, requiring the attention of the responsible services to ensure the comfort and safety of pedestrians.