During a working trip to Talas region, President Sadyr Japarov met with residents of Aitmatov and Manas districts. During the meeting, a resident of Semetei village recounted the difficulties he faced in obtaining a document confirming the fact of death.
Procedure for issuing a death certificate
According to the resident, his wife died on May 16, 2026, at the Talas regional hospital. However, when he applied to the Public Service Center (PSC), the death certificate obtained at the hospital was deemed invalid, and the applicant was sent to court.
- To confirm the fact of death, the citizen had to hire a lawyer and bring in three witnesses for the court hearing.
Comments from agencies and instructions
During the discussion of the situation, representatives of the relevant agencies expressed their views. Health Minister Damirbek Osmonov explained that medical institutions issue a postmortem epicrisis and a corresponding certificate confirming the fact of death.
Social Fund Chairman Baktiyar Aliyev noted that a systematic data exchange has been established between the Social Fund and the Ministry of Health. He added that if a person dies in a hospital, the payment of his pension is automatically blocked in the Social Fund's system.
After hearing the situation described by the heads of the agencies, Sadyr Japarov instructed the Social Fund, the Ministry of Health and the state enterprise Tunduk to establish joint interagency coordination and eliminate the identified digital and administrative failures in the processing of documents.
