On November 11, 2026, citizen Dinarakhon Matkerimova received a new passport. The document was issued by employees of the Jailoo District Public Service Center (PSC). According to Turmush, citing the akimat, the issue was resolved on the instruction of the President of the Kyrgyz Republic.

Reason for refusal to issue document

Previously, the woman faced the impossibility of exchanging her passport. At the Jailoo District PSC, she was denied the procedure, citing the absence of a registered civil status record of marriage. To restore this record, agency employees recommended she apply to the courts.

The document restoration process was prolonged. According to available information, due to the actions of lawyers, the citizen was unable to participate in the judicial proceedings and obtain the decision necessary to enter the marriage record into the registry. Ultimately, the issue was resolved, and Matkerimova received the document.